Description & Requirements
Baoase Luxury Resort Curaçao is a family-owned 5 star Caribbean resort, an idyllic tropical retreat tucked away on the stunning Caribbean island of Curaçao.
Baoase offers a unique stylish holiday experience, combining the comfort and privacy of your own villa or suite complemented by the services of a five star plus resort.
with 23 extravagant rooms, suites and villas, the resort is the ultimate getaway for the luxury traveler and romance seeker.
The Operations Manager required to take full responsibility of all operational departments. A senior,professional, flexible, open-minded, improving and experienced attitude is expected in order to take a supporting and leading role within all departments.
The Operations Manager is responsible for highlighting short/ medium/long-term issues to the General Manager and to help formulate solutions. This small scale hotel concept ( boutique), focuses on high service standards with an eye for detail, requires a ‘hands-on’ mentality and full work presence, therefore technical knowhow and experience in the field of facility management is expected.
The Operations Manager should have an excellent level of commercial awareness, who can build and maintain relationships with internal and external guests. This includes the control of the guests satisfaction level and dealing with guests personally including any complaints that arise.
- Excellent revenue management skills with experience of budget, P&L’s and forecasting. Working with colleagues to share skills , knowledge, resources and networks. Highly focused, have excellent communication skills, be motivated and professional in appearance and presentation.
- Higher education/University, Degree in Hospitality Management is an asset or Bachelor degree in hotel or other related field.
- Minimum 5 years’ work experience in a 4-5 Star Hotel as a Deputy Manager, Operations Manager or Hotel Manager.
- Computer Knowledge, MS office. Experience in Property Management Software’s , Revenue Management Systems desired.
- Language: Speak, read and write English and Spanish. Dutch would be an asset.