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CHATA organized training on up-selling & cross – selling techniques

Willemstad, November 13 2018 – On Thursday November 1, the Curaçao Hospitality & Tourism Association (CHATA) hosted the “Up-selling and Cross – Selling Techniques” training at the Curaçao Chamber of Commerce.

Karina Mabrich, from Lima, Peru, and General Manager of the Consulting Company Talent & Management MH, was the facilitator of this 4-hour training. Talent & Management MH is a consulting company related to the Hospitality Industry based in Peru and Dominican Republic. They are specialized on consulting, training & Coaching related to all areas of the Hospitality Industry.

The training included key aspects to stimulate sales inside the company, and the most recommended up-selling and cross-selling techniques in restaurants, hotels and other service points of the participating companies. This is one of the many human capital development courses that CHATA provides throughout the year to make sure our tourism industry talents are well equipped to perform their jobs at the best of their abilities.

CHATA congratulates all participants from Caribe Car Rentals, AHC (Academy Hotel Curacao), Kyoto Restaurant, Blue Bay Curaçao Golf & Beach Resort, Tourism Management Curacao, The Beach House Curacao, Curacao Actief and Dolphin Suites Curacao, with the successful completion of this course.

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